Frequently Asked Questions (FAQ) About the Lifeline Program

What Services are Covered Under the Lifeline Program?

The Lifeline Program covers various telecommunications services designed to cater to the diverse needs of participants, ensuring they have essential access to communication.

Discounts Available

Participants in the Lifeline Program can receive discounts on several key services:

1. Monthly Telephone Services: This encompasses both landline and wireless service options. The discount helps families afford basic communication services, which can serve as a crucial line for both emergency access and personal connection.

2. Broadband Internet Services: Lifeline recognizes the critical role that internet access plays in modern life. As a result, participants are eligible for discounted prices on broadband internet services, which facilitate essential activities such as remote work, online learning, and telehealth services.

3. Bundled Packages: Some providers offer combined packages that include both voice and broadband, often at a reduced rate compared to what would be paid for each service separately. This flexibility enables families to choose solutions that best fit their lifestyles and financial needs.

These discounts make a tangible difference in the lives of low-income households. By improving accessibility to vital services, the Lifeline Program supports empowerment in everyday activities.